Online Terms & Conditions

Why generic templates fall short

A generic template can't know how your business actually operates.

Your terms need to reflect things such as what you're selling, how customers buy from you, how payments and refunds work, what customers can and can't do with your content, and how you collect and use personal information.

We start with how your business actually works and build the documents around that.

Built around your business

Different businesses need different documents and different terms.

We prepare online terms and conditions for businesses including:

• e-commerce businesses

• service businesses

• online businesses

• course and workshop providers

• membership businesses

• coaches and consultants

• SaaS and digital businesses

• businesses taking bookings or registrations online

We can also prepare privacy policies and other website policies based on how your business collects, uses and manages information.

Course and workshop registration terms

If you run courses, workshops, programs or events, your registration process should clearly set out the terms that apply when someone signs up.

We prepare registration terms and conditions covering matters relevant to your particular offering, such as enrolment, payment, cancellations, transfers, refunds, participation requirements and other important conditions of registration.

Privacy policies

If your business collects personal information through your website, online forms, bookings, registrations or other digital channels, your privacy documentation should reflect what you actually do with that information.

We prepare privacy policies based on your business's information-handling practices, rather than giving you a generic document that bears little relationship to your website or operations.

What we can prepare

Depending on your business, we can prepare documents such as:

• Website Terms & Conditions

• E-commerce Terms & Conditions

• Website Privacy Policies

• Course Registration Terms & Conditions

• Workshop Registration Terms & Conditions

• Booking Terms & Conditions

• Cancellation and Refund Policies

• Website disclaimers and related policies

We'll first understand how your business operates and what your customers or users are being asked to agree to.

Keeping your documents current

Your business changes. Your website, products, pricing, payment methods and customer processes can change with it.

When those changes affect your existing terms or policies, we can help you identify what needs to be updated and keep your documents aligned with how your business operates.

Know what you're paying for

Most website terms and policy projects can be clearly scoped from the outset.

We'll explain what documents are included, what information we need from you and what you'll pay before we start. If you need additional documents or work outside the agreed scope, we'll discuss that with you first.